Contact Us
Our dedicated customer support team is available to assist Canadian players with all gaming-related inquiries. We maintain multiple communication channels to ensure prompt and professional assistance for account management, gameplay questions, and responsible gaming support.
Available Support Channels
We offer comprehensive customer service through various contact methods tailored to your specific needs. Our support infrastructure ensures efficient resolution of player concerns while maintaining compliance with Canadian gaming regulations.
- Live Chat Support: Access instant assistance through our online chat feature available directly on our platform
- Email Communication: Send detailed inquiries to [email protected] for comprehensive responses within 24 hours
- Telephone Support: Reach our Canadian support line at 1-855-427-3892 during business hours (9 AM – 11 PM EST)
- Account Security Department: Specialized team handling verification processes and security-related matters
- Responsible Gaming Support: Dedicated assistance for deposit limits, self-exclusion, and gambling addiction resources
When contacting support, please provide your account username, relevant transaction details, and specific nature of your inquiry. Our multilingual team serves players in English and French, ensuring clear communication for all Canadian customers. Response times vary by channel, with live chat providing immediate assistance and email responses delivered within one business day.
Last updated: January 21, 2026